Terms and conditions for Silver Membership 2019

Registration

Please register for classes in advance to guarantee your spot. You must secure a spot online. If you fail to successfully register online and we have a full class, we cannot allow you to participate in the class as we have a max capacity.

Session space is NOT guaranteed (option to waitlist)

Cancellation Fee

-- $10 cancellation fee--if you do not cancel accordingly

Classes: 2-hour cancellation window

This means if you cancel less than 4 hours before class you will be charged a $10 cancellation fee.

No Show fee

If you hold a spot on the roster and do not attend, you will be charged a $20 no-show fee

Out of respect for our other members and to avoid this charge, please CANCEL through your profile if you are unable to make the session.

Late entry is not permitted

If you arrive and the warmup has already begun, please respect the community and refrain from entering. We take our warmup seriously and don't want to take away from the session.

Membership Fees

We don't believe in long-term contracts, sign up fees or even cancelation fees, all of our memberships are flexible and easy going. All of our memberships are recurring with no end date, all sales are final we do not offer refunds, we require 30 days notice to cancel your membership. All cancellations must be received via email. Please email info@proactivetraining.ca to successfully cancel. This is the only way to cancel your membership.

Have fun!

We only have these terms to ensure everyone is on the same page with booking and canceling accordingly. Be sure to bring a reusable water bottle, comfortable workout clothes, indoor running shoes and be prepared for a high energy class! It's appropriate to arrive 10 min prior to the class start time.

Parking:

The best places to park are at the Bread factory parking lot adjacent to our building, the surrounding street parking that we have available to you in front of our building (30 min parking until 4 pm, unlimited after.) around the fountain (2 hour) as well as the Cambridge Queens Square Library which is (2 hour FREE) public parking.

**We advise you NOT to park in the University of Architecture parking lot (especially in the morning) as you may wind up with a ticket, however, the lot is rarely patrolled past 6 pm.